Never Lose a Customer Again

Never Lose a Customer Again

by Joey Coleman

2018

This guide reveals how the critical first 100 days after a sale are the key to turning new buyers into devoted patrons. It breaks down the customer's emotional journey through eight distinct phases, offering practical strategies to address their anxieties and foster deep connections. Business leaders and customer-facing teams will find actionable advice for building enduring loyalty and boosting their bottom line.

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Consumer Behavior