The Friction Project How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
This book offers a practical framework for leaders to identify and manage the forces that impede progress in organizations. It teaches you how to distinguish between productive and counterproductive friction, empowering you to streamline essential tasks while making detrimental ones more difficult. For any manager or executive seeking to boost efficiency and create a more effective workplace, this guide provides actionable strategies rooted in extensive research.
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